Refund policy
Last updated June 26, 2025.
At SOLO Golf, quality drives everything we make. If your gear isn’t a perfect fit, we’ll make it right—no discounts, no gimmicks—just straightforward service. Look below for details on how this comes to life.
Return Window
- 30 days from delivery date (extended to 45 days on orders placed 11 Nov – 31 Dec).
- Item(s) must be unworn, unwashed, and in original packaging with hangtags attached.
What's Eligible
| Item | Return | Exchange | Notes |
|---|---|---|---|
| Hooded Vest | ✔ | ✔ | One free size / color swap per order |
| Core Vest | ✔ | ✔ | One free size / color swap per order |
| Waterproof Shortie | ✔ | ✔ | Same style, diff. size / color |
| DeSales Hooded Pullover | ✔ | ✔ | Same style, diff. size / color |
| Waterproof Shell | ✔ | ✔ | Same style, diff. size / color |
| Final-Sale items & Gift Cards | ✖ | ✖ | Marked on product page at checkout |
Cost of Returns & Additional Details
| Scenario | Who Pays Shipping? | Restocking Fee* |
|---|---|---|
| Exchange for size / color | SOLO Golf | $0 |
| Refund to original payment | SOLO Golf | $0 |
- Free Return Shipping: We cover the shipping costs for all accepted returns.
- No Restocking Fee: No additional charges apply for returned items.
- Final Sale Items: All discounted items are final sale and cannot be returned or exchanged.
Refunds
- Processed to original payment method within 5–7 business days of warehouse receipt.
- Original outbound shipping is non-refundable.
-
Return status updates arrive by email.
Damaged or Incorrect Items
Email info@sologolfco.com within 3 days of delivery with photos of the item(s) and we’ll ship a replacement/refund at no cost.